We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.
Our CMIN2 network is unaffected apart from a small latency increase.
This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.
Past Incidents
Thursday 4th April 2024
Seattle NetworkSeattle IGW3.9.8 partial outage
Some dedicated servers in Seattle cabinet IGW3.9.8 are currently offline due to a PDU failure, we're investigating and will bring it back online as soon as possible.
The outage includes VPS servers SEABKVM2, SEAKVM3 and SEAHKVM6
PDU replacement is now complete, we're checking for any servers that haven't come back online by themselves.
PDU has gone down again, we're looking to replace it now.
