We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.
The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.
Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.
It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.
Past Incidents
Friday 5th April 2024
No incidents reported
Thursday 4th April 2024
Seattle NetworkSeattle IGW3.9.8 partial outage
Some dedicated servers in Seattle cabinet IGW3.9.8 are currently offline due to a PDU failure, we're investigating and will bring it back online as soon as possible.
The outage includes VPS servers SEABKVM2, SEAKVM3 and SEAHKVM6
PDU replacement is now complete, we're checking for any servers that haven't come back online by themselves.
PDU has gone down again, we're looking to replace it now.
