All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Saturday 22nd June 2024

    Dallas Network Dallas Path.net outage

    Our connection to Path.net in Dallas went offline at 02:38 UTC due to a hardware fault on their end, we switched to our backup network within 2 minutes. Path.net came back up at 03:14 UTC and has been reactivated.

    Friday 21st June 2024

    No incidents reported

    Thursday 20th June 2024

    No incidents reported

    Wednesday 19th June 2024

    Dallas Network Path offline

    Path.net suffered a network outage from 09:30 - 09:35 UTC, just short enough for our backup network to not come offline. We've contacted them for an explanation.

    Tuesday 18th June 2024

    No incidents reported

    Monday 17th June 2024

    No incidents reported

    Sunday 16th June 2024

    No incidents reported