All systems are operational

Stickied Incidents

Wednesday 2nd October 2024

Dallas Network Dallas network instability

Our Dallas Path.net DDoS protected IPs are currently seeing intermittent high packet loss and very short outages. We're already in contact with Path about this and hope it's resolved shortly.

  • We have now removed Path.net from our network. Path has not shown any willingness to work with us to resolve major issues on their end therefore we have decided to permanently switch to CosmicGuard. We do not currently have a customer control panel developed due to the quick switch to CosmicGuard, it is being worked on and will be released soon. If you need rules/filters created in the meantime, please contact us via support ticket.

  • We have moved our IP prefixes to CosmicGuard ddos protection until Path.net resolves their issues. If you require any specific filters made for CosmicGuard, let us know, as we do not currently have a customer control panel available for this yet.

  • Past Incidents

    Monday 1st July 2024

    No incidents reported

    Sunday 30th June 2024

    No incidents reported

    Saturday 29th June 2024

    No incidents reported

    Friday 28th June 2024

    No incidents reported

    Thursday 27th June 2024

    No incidents reported

    Wednesday 26th June 2024

    Seattle Network Seattle intermittent packet loss to China

    Intermittent packet loss of 10% on average, often 100% loss for up to 20 seconds, to China Telecom and Unicom. This is caused by the network transport provider we use for AS4837 having problems, we have sent them a message about it and are awaiting an update.

  • AS4837 has now been re-enabled.

  • We have temporarily re-routed away from AS4837 due to significant disruption to China bound traffic, we will reactivate as soon as our transport provider resolves the issue.

  • Tuesday 25th June 2024

    No incidents reported

    Monday 24th June 2024

    Seattle Network Seattle packet loss

    Our Seattle network is seeing intermittent packet loss for our 20Gb/s DDoS protected IPs. We are aware of the cause and are working on resolving with our provider.

  • This appears to have been resolved.