Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Thursday 5th September 2024

SEAKVM23 SEAKVM23 offline

Seattle premium KVM server SEAKVM23 is currently offline, we suspect it's a bad/dead motherboard and will quickly replace it if necessary.

  • Server is now back online, we apologise for the extended length of the downtime.

  • Should be back online within 20 minutes.

  • We're waiting on the motherboard being replaced by a data centre technician, it shouldn't take much longer.

  • Seattle Network Seattle China routing

    Our transport provider in Seattle that we use to reach AS4837 is currently suffering issues so we have temporarily re-routed away from it to avoid anymore complete outages.

  • AS4837 was brought back online after 10 minutes.

  • Wednesday 4th September 2024

    No incidents reported

    Tuesday 3rd September 2024

    No incidents reported

    Monday 2nd September 2024

    Seattle Network Degraded China routing

    Our outbound routing to China via AS4837 is currently temporarily disabled due to maintenance by our transport provider. We should be able to enable AS4837 by by 12pm UTC today.

  • AS4837 has now been re-enabled.

  • Sunday 1st September 2024

    No incidents reported

    Saturday 31st August 2024

    No incidents reported

    Friday 30th August 2024

    No incidents reported