All systems are operational

Stickied Incidents

Wednesday 2nd October 2024

Dallas Network Dallas network instability

Our Dallas Path.net DDoS protected IPs are currently seeing intermittent high packet loss and very short outages. We're already in contact with Path about this and hope it's resolved shortly.

  • We have now removed Path.net from our network. Path has not shown any willingness to work with us to resolve major issues on their end therefore we have decided to permanently switch to CosmicGuard. We do not currently have a customer control panel developed due to the quick switch to CosmicGuard, it is being worked on and will be released soon. If you need rules/filters created in the meantime, please contact us via support ticket.

  • We have moved our IP prefixes to CosmicGuard ddos protection until Path.net resolves their issues. If you require any specific filters made for CosmicGuard, let us know, as we do not currently have a customer control panel available for this yet.

  • Maintenance
    Seattle IGW1.13.3 power maintenance

    Some servers in Seattle cabinet IGW1.13.3 are currently offline due to scheduled power maintenance that we emailed you about.

    Past Incidents

    Monday 9th September 2024

    No incidents reported

    Sunday 8th September 2024

    No incidents reported

    Saturday 7th September 2024

    No incidents reported

    Friday 6th September 2024

    No incidents reported

    Thursday 5th September 2024

    SEAKVM23 SEAKVM23 offline

    Seattle premium KVM server SEAKVM23 is currently offline, we suspect it's a bad/dead motherboard and will quickly replace it if necessary.

  • Server is now back online, we apologise for the extended length of the downtime.

  • Should be back online within 20 minutes.

  • We're waiting on the motherboard being replaced by a data centre technician, it shouldn't take much longer.

  • Seattle Network Seattle China routing

    Our transport provider in Seattle that we use to reach AS4837 is currently suffering issues so we have temporarily re-routed away from it to avoid anymore complete outages.

  • AS4837 was brought back online after 10 minutes.

  • Wednesday 4th September 2024

    No incidents reported

    Tuesday 3rd September 2024

    No incidents reported

    Monday 2nd September 2024

    Seattle Network Degraded China routing

    Our outbound routing to China via AS4837 is currently temporarily disabled due to maintenance by our transport provider. We should be able to enable AS4837 by by 12pm UTC today.

  • AS4837 has now been re-enabled.