Our Dallas Path.net DDoS protected IPs are currently seeing intermittent high packet loss and very short outages. We're already in contact with Path about this and hope it's resolved shortly.
We have now removed Path.net from our network. Path has not shown any willingness to work with us to resolve major issues on their end therefore we have decided to permanently switch to CosmicGuard. We do not currently have a customer control panel developed due to the quick switch to CosmicGuard, it is being worked on and will be released soon. If you need rules/filters created in the meantime, please contact us via support ticket.
We have moved our IP prefixes to CosmicGuard ddos protection until Path.net resolves their issues. If you require any specific filters made for CosmicGuard, let us know, as we do not currently have a customer control panel available for this yet.
Maintenance
Seattle IGW1.13.3 power maintenance
Some servers in Seattle cabinet IGW1.13.3 are currently offline due to scheduled power maintenance that we emailed you about.
Past Incidents
Monday 7th October 2024
No incidents reported
Sunday 6th October 2024
Seattle NetworkSeattle AS4837 offline
Our Seattle AS4837 line to China is currently offline due to an issue with our transport provider. We have re-routed to AS4134/CMI temporarily until the issue is resolved, later on Sunday.
AS4837 has now been restored.
This has happened again, we've re-routed away from AS4837 again temporarily.
AS4837 routing has now been re-enabled.
Saturday 5th October 2024
No incidents reported
Friday 4th October 2024
SEABKVM26Seattle E5 KVM - SEABKVM26 outage
Seattle E5 KVM VPS server - SEABKVM26 - suffered a power off event at 18:34 UTC 4th October 2024. We powered the server back on and VMs were booting up within 6 minutes of the downtime occurring. We'll monitor this server and take action in the future if necessary.
This server has since been stabilised, we will live migrate VPS off it in the near future - no downtime.
The server has since rebooted twice, we're currently working on a migration plan.
Thursday 3rd October 2024
No incidents reported
Wednesday 2nd October 2024
Dallas NetworkDallas network instability
Our Dallas Path.net DDoS protected IPs are currently seeing intermittent high packet loss and very short outages. We're already in contact with Path about this and hope it's resolved shortly.
We have now removed Path.net from our network. Path has not shown any willingness to work with us to resolve major issues on their end therefore we have decided to permanently switch to CosmicGuard. We do not currently have a customer control panel developed due to the quick switch to CosmicGuard, it is being worked on and will be released soon. If you need rules/filters created in the meantime, please contact us via support ticket.
We have moved our IP prefixes to CosmicGuard ddos protection until Path.net resolves their issues. If you require any specific filters made for CosmicGuard, let us know, as we do not currently have a customer control panel available for this yet.
Tuesday 1st October 2024
Dallas NetworkDallas - 65.75.xxx.xx/24 - Offline
We have been notified that one of our subnets is offline in Dallas. We are working with Path to get the issues resolved.
Subnet: 65.75.xxx.x/24
Subnet was brought online around 1 hour ago on a backup link.
