All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Thursday 7th November 2024

    No incidents reported

    Wednesday 6th November 2024

    No incidents reported

    Tuesday 5th November 2024

    No incidents reported

    Monday 4th November 2024

    No incidents reported

    Sunday 3rd November 2024

    No incidents reported

    Saturday 2nd November 2024

    Seattle Network Seattle IGW1.15.5 outage

    Dedicated servers in cabinet IGW1.15.5 may have no networking currently due to a switch issue, we're investigating.

  • All servers have been back online for at least the past 15 minutes.

  • Networking is now gradually coming back up, all servers should be back online within 20 minutes.

  • Friday 1st November 2024

    No incidents reported