All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Tuesday 24th December 2024

    Seattle Network SEAKVM19 outage

    Seattle Premium KVM VPS server SEAKVM19 is currently experiencing an outage due to a graceful reboot, likely as an unintentional result of maintenance we were performing nearby. It should be back online within 15 minutes.

    Monday 23rd December 2024

    No incidents reported

    Sunday 22nd December 2024

    No incidents reported

    Saturday 21st December 2024

    SEAKVM7 SEAKVM7 outage

    Seattle VPS server SEAKVM7 had a brief outage of a few minutes as it rebooted itself.

    Friday 20th December 2024

    No incidents reported

    Thursday 19th December 2024

    No incidents reported

    Wednesday 18th December 2024

    No incidents reported