Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Thursday 16th January 2025

No incidents reported

Wednesday 15th January 2025

No incidents reported

Tuesday 14th January 2025

No incidents reported

Monday 13th January 2025

ASHKVM1 ASHKVM1 (Ashburn VPS) outage

ASHKVM1 is currently suffering an outage due to a suspected cooler failure, we're investigating.

  • We're happy to report that this has been resolved with a replacement cooler quicker than we expected and is now back online. We apologise for the inconvenience caused.

  • This is almost certainly a cooler failure, as we do not have a spare part on site, one is being shipped overnight to replace it, unfortunately this does mean the server will be down until replacement tomorrow.

  • Sunday 12th January 2025

    No incidents reported

    Saturday 11th January 2025

    No incidents reported

    Friday 10th January 2025

    No incidents reported