Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Tuesday 6th May 2025

No incidents reported

Monday 5th May 2025

No incidents reported

Sunday 4th May 2025

No incidents reported

Saturday 3rd May 2025

No incidents reported

Friday 2nd May 2025

No incidents reported

Thursday 1st May 2025

Seattle Network Seattle 200Gb/s IPs packet loss

Our Seattle 200Gb/s DDoS protected IPs are currently suffering global packet loss due to fiber cuts between Los Angeles and Portland/Seattle. We are currently working on re-routing this, if the packet loss is disrupting your operations then please contact us via support ticket so we can expedite a resolution for your IP.

  • This has now been resolved. We will continue working on our solution, should this issue occur in the future, we can quickly avoid lengthy disruption.

  • We've undone the re-route due to some issues seen while we work on diagnosing and resolving, Ceranetworks is working on restoring their LA -> Portland/Seattle transport capacity after fiber cuts in the area resulted in this congestion event, we're hopeful that will be done today.

  • Wednesday 30th April 2025

    No incidents reported