All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Friday 9th May 2025

    No incidents reported

    Thursday 8th May 2025

    No incidents reported

    Wednesday 7th May 2025

    Seattle Network CMIN2 offline and re-routed

    CMIN2 routing in our Seattle location is currently offline and re-routed to AS4837 due to a power outage in the Los Angeles data centre we connect to. There is no ETA of restoration currently but we expect it to last a number of hours.

  • CMIN2 came back online at 04:22 UTC.

  • Tuesday 6th May 2025

    No incidents reported

    Monday 5th May 2025

    No incidents reported

    Sunday 4th May 2025

    No incidents reported

    Saturday 3rd May 2025

    No incidents reported