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Stickied Incidents

Tuesday 17th June 2025

Seattle Network Seattle inbound routing - NCP - higher latency for 20Gb/s IPs

As of today, our inbound routing from the AS4134 NCP line (only used by our 20Gb/s DDoS protected IPs) has been disabled due to Ceranetworks closing their Portland POP. All inbound China routing now routes via Los Angeles therefore latency from China will have increased in many scenarios for 20Gb/s DDoS protected IPs. We are working on a feasibility study of whether we can obtain our own AS4134 NCP line, we currently do not have a time estimate.

All non China inbound traffic for 20Gb/s DDoS protected IPs is temporarily being routed via Los Angeles too, this will be corrected in the coming days to route directly via Seattle instead.

200Gb/s DDoS protected IPs are unaffected by this and have identical routing to before.

Past Incidents

Wednesday 11th June 2025

No incidents reported

Tuesday 10th June 2025

No incidents reported

Monday 9th June 2025

No incidents reported

Sunday 8th June 2025

No incidents reported

Saturday 7th June 2025

No incidents reported

Friday 6th June 2025

Seattle Network Seattle DDoS protected IPs re-routed

Our Seattle 200Gb/s DDoS protected IPs have been re-routed through a different DDOS mitigation provider due to Ceranetworks suffering an outage between Los Angeles and Portland. This will result in higher than normal latency from China temporarily.

This has now been stable for 5 hours so we consider this resolved. We're constantly evolving our future network design plans to be more resilient to incidents such as this.

Ceranetworks connectivity is intermittent which is currently causing disruption for both 20Gb/s and 200Gb/s IPs.

Ceranetworks has now came back online, we're monitoring stability.

Thursday 5th June 2025

No incidents reported