All systems are operational

Stickied Incidents

Wednesday 29th October 2025

Dallas Network Dallas offline

Our DDoS protected Dallas network is currently offline due to an issue on CosmicGuard's side, we are talking to them.

  • It has since become known that Cloudflare is currently performing large-scale maintenance in many of their locations, their Dallas location went completely offline for the period we were offline, so this explains why we saw an outage. There was likely something that went wrong on Cloudflare's side in another of their locations that somehow then impacted Dallas, CosmicGuard is setup to automatically fail us over to another of their locations in the event of BGP routes being pulled - something that Cloudflare did not do in Dallas for an unknown reason. CosmicGuard will be talking to Cloudflare about this in the hope of avoiding a repeat.

  • Dallas came back online at 08:40 UTC. CosmicGuard has been using Cloudflare Magic Transit recently to help absorb the large attacks that DDoS mitigation providers are being hit with nowadays, 20Tb/s+. Unfortunately Cloudflare suffered a connectivity issue to CosmicGuard in Dallas, which resulted in traffic being blackholed, essentially dropped. CosmicGuard is currently investigating with Cloudflare why this happened, to hopefully prevent a repeat. We apologise for the inconvenience caused.

  • Past Incidents

    Tuesday 8th July 2025

    Seattle Network Poor performance to China - AS4837

    Since 5am UTC, we've seen a large increase in latency and packet loss on the AS4847 network. We can see that other hosting providers using AS4837 are also impacted meaning it's likely a fiber cut or router issue on China Unicom's side at fault. We hope this will be resolved quickly.

  • This has now been resolved as of 12:10 UTC.

  • Monday 7th July 2025

    No incidents reported

    Sunday 6th July 2025

    No incidents reported

    Saturday 5th July 2025

    No incidents reported

    Friday 4th July 2025

    No incidents reported

    Thursday 3rd July 2025

    No incidents reported

    Wednesday 2nd July 2025

    No incidents reported