Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.
This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.
We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.
Past Incidents
Thursday 4th November 2021
No incidents reported
Wednesday 3rd November 2021
No incidents reported
Tuesday 2nd November 2021
No incidents reported
Monday 1st November 2021
No incidents reported
Sunday 31st October 2021
No incidents reported
Saturday 30th October 2021
No incidents reported
Friday 29th October 2021
No incidents reported
Thursday 28th October 2021
Seattle NetworkIGW1.13.7 PDU B down
A PDU in Seattle cabinet IGW1.13.7 is down meaning any servers connected to this are offline. We're working on getting the PDU physically checked and back online urgently.
This issue was resolved between 19:02 - 19:06 UTC.