Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Thursday 11th November 2021

Seattle Network Seattle network down

Our Seattle network is currently suffering an outage, we're investigating.

  • Network was fully back online at 04:35 UTC. We're investigating the cause of our core router suffering a significant failure.

  • Wednesday 10th November 2021

    No incidents reported

    Tuesday 9th November 2021

    No incidents reported

    Monday 8th November 2021

    SEAKVM6 SEAKVM6 offline

    VPS node SEAKVM6 is currently offline, we're investigating.

  • SEAKVM6 is now back online and we're stepping up migrations, contact us if you'd like migrated as a priority.

  • Server went down again, we're currently getting it checked.

  • Server came back online around 23:46 UTC. We're working on live migrating as many VPS's as we can to a new server so you should see no downtime during the migration.

  • SEAKVM6 has gone back offline, we're going to bring it back online shortly then migrate as many VPS's as possible to a new server.

  • VPS's started booting 10 minutes ago, you may boot your VPS via the control panel if it has not already booted.

  • Server should be online within 15 minutes.

  • We believe we know the issue and a resolution, we're working with data centre remote hands to implement the potential resolution.

  • Sunday 7th November 2021

    No incidents reported

    Saturday 6th November 2021

    No incidents reported

    Friday 5th November 2021

    No incidents reported