Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.
This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.
We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.
Past Incidents
Thursday 11th November 2021
Seattle NetworkSeattle network down
Our Seattle network is currently suffering an outage, we're investigating.
Network was fully back online at 04:35 UTC. We're investigating the cause of our core router suffering a significant failure.
Wednesday 10th November 2021
No incidents reported
Tuesday 9th November 2021
No incidents reported
Monday 8th November 2021
SEAKVM6SEAKVM6 offline
VPS node SEAKVM6 is currently offline, we're investigating.
SEAKVM6 is now back online and we're stepping up migrations, contact us if you'd like migrated as a priority.
Server went down again, we're currently getting it checked.
Server came back online around 23:46 UTC. We're working on live migrating as many VPS's as we can to a new server so you should see no downtime during the migration.
SEAKVM6 has gone back offline, we're going to bring it back online shortly then migrate as many VPS's as possible to a new server.
VPS's started booting 10 minutes ago, you may boot your VPS via the control panel if it has not already booted.
Server should be online within 15 minutes.
We believe we know the issue and a resolution, we're working with data centre remote hands to implement the potential resolution.
