All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 28th January 2025

    No incidents reported

    Monday 27th January 2025

    No incidents reported

    Sunday 26th January 2025

    Seattle Network Seattle China network maintenance - AS4837

    The maintenance performed by the transport provider we use for the Seattle AS4837 route, that we emailed about previously, has now begun. AS4837 will be re-enabled by 2pm UTC (10pm Beijing time) at the latest.

  • Maintenance is complete and AS4837 has been reactivated as of 12:05 UTC.

  • Saturday 25th January 2025

    No incidents reported

    Friday 24th January 2025

    No incidents reported

    Thursday 23rd January 2025

    No incidents reported

    Wednesday 22nd January 2025

    No incidents reported