All systems are operational

Stickied Incidents

Wednesday 13th August 2025

Seattle Network UDP blocked in Seattle

Since late Sunday, almost all UDP has been blocked for Seattle ddos protected IPs due to an issue with our ddos mitigation provider, Neoprotect. They are working on a solution as soon as possible, in the meantime, if this is causing you issues, please open a ticket with the UDP ports that you use and what application is on them, and we can apply an immediate fix.

  • We're happy to report that this has now been resolved, let us know if you still see any issues.

  • Past Incidents

    Tuesday 4th February 2025

    Seattle 200Gb/s packet loss

    Seattle 200Gb/s DDoS protected IPs are currently seeing up to 15% packet loss and low inbound bandwidth throughput. We've notified Ceranetworks of the issue and are awaiting a resolution.

  • The packet loss stopped at 17:30 UTC and returned to normal shortly after. The cause was fiber cuts causing congestion on a transport network used for the 200Gb/s IPs.

  • Monday 3rd February 2025

    No incidents reported

    Sunday 2nd February 2025

    SEABKVM4 SEABKVM4 outage

    Seattle E5 KVM VPS server SEABKVM4 is currently suffering an outage, we're investigating.

  • RAM replacement completed as of 06:15 UTC

  • The server came back up within 10 minutes but we have just shut it down for a quick RAM replacement as this was the cause of the initial outage.

  • Saturday 1st February 2025

    SEAKVM10 SEAKVM10 outage

    Seattle Premium KVM server SEAKVM10 is currently suffering an outage, we're investigating.

  • The server came back online at 22:36 UTC with a new cooler.

  • We suspect this is a failure of the cooler, if so, we'll proceed with replacement as soon as possible.

  • Friday 31st January 2025

    No incidents reported

    Thursday 30th January 2025

    No incidents reported

    Wednesday 29th January 2025

    No incidents reported