All systems are operational

Stickied Incidents

Monday 13th October 2025

Dallas network issues

Our Dallas DDoS protected network is currently seeing issues due to an issue on CosmicGuard's side, the issue only impacts IPs that have filters enabled, we anticipate it'll be fixed within the next few minutes.

  • The issues were resolved at 20:14 UTC.

  • Thursday 2nd October 2025

    Seattle Network Seattle network instability

    Our DDoS protected Seattle network is seeing ongoing intermittent disruption due to issues with our DDoS mitigation provider, Neoprotect. There is ongoing disruption with most DDoS mitigation providers currently and they are unfortunately affected too - they're working on solutions to the causes to get things stable again as soon as possible. This only impacts non China routes.

  • Neoprotect's network has been stable for many days now so we consider this resolved.

  • Past Incidents

    Friday 11th April 2025

    No incidents reported

    Thursday 10th April 2025

    No incidents reported

    Wednesday 9th April 2025

    No incidents reported

    Tuesday 8th April 2025

    Seattle Network China network performance

    We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

    Seattle Network China network performance degradation

    We've rerouted our outbound AS4837 route via AS4134 and CMI temporarily due to a fiber cut affecting our transport provider, we'll re-enable AS4837 as soon as the issue has been fixed.

  • This has now been resolved.

  • Monday 7th April 2025

    No incidents reported

    Sunday 6th April 2025

    SEAKVM19 SEAKVM19 outage

    Seattle Premium KVM VPS server SEAKVM19 suffered a 9 minute outage starting at 23:31 UTC and ending at 23:40 UTC due to a physical mistake in the data centre, steps have been taken to avoid this in the future, we apologise for the inconvenience caused.

    Saturday 5th April 2025

    No incidents reported