We're seeing intermittent network outages in our Dallas POP, this is caused by CosmicGuard suffering network issues. They are working on fixing this within the next ~48 hours.
This has now been resolved, there has been no disruption for over 24 hours now.
Thursday 17th July 2025
Dallas NetworkDallas packet loss
We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.
Resolved as of 04:20 UTC.
CosmicGuard is still working on resolving this.
Past Incidents
Wednesday 26th February 2025
No incidents reported
Tuesday 25th February 2025
No incidents reported
Monday 24th February 2025
No incidents reported
Sunday 23rd February 2025
No incidents reported
Saturday 22nd February 2025
No incidents reported
Friday 21st February 2025
Seattle NetworkSeattle China AS4837 fault
We can currently see that there is a fault with the whole China AS4837 line with at least 10% widespread packet loss. We will monitor this for a short period and temporarily switch the line to AS4134 if required.
AS4837 is now stable again and has been reactivated.
Routing to China has now been moved to AS4134 + China Mobile International and there is no longer any packet loss. We'll monitor AS4837 and switch back when it has become stable again.
