All systems are operational

Stickied Incidents

Saturday 19th July 2025

Dallas Network Dallas intermittent outages

We're seeing intermittent network outages in our Dallas POP, this is caused by CosmicGuard suffering network issues. They are working on fixing this within the next ~48 hours.

  • This has now been resolved, there has been no disruption for over 24 hours now.

  • Thursday 17th July 2025

    Dallas Network Dallas packet loss

    We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.

  • Resolved as of 04:20 UTC.

  • CosmicGuard is still working on resolving this.

  • Past Incidents

    Wednesday 9th April 2025

    No incidents reported

    Tuesday 8th April 2025

    Seattle Network China network performance

    We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

    Seattle Network China network performance degradation

    We've rerouted our outbound AS4837 route via AS4134 and CMI temporarily due to a fiber cut affecting our transport provider, we'll re-enable AS4837 as soon as the issue has been fixed.

  • This has now been resolved.

  • Monday 7th April 2025

    No incidents reported

    Sunday 6th April 2025

    SEAKVM19 SEAKVM19 outage

    Seattle Premium KVM VPS server SEAKVM19 suffered a 9 minute outage starting at 23:31 UTC and ending at 23:40 UTC due to a physical mistake in the data centre, steps have been taken to avoid this in the future, we apologise for the inconvenience caused.

    Saturday 5th April 2025

    No incidents reported

    Friday 4th April 2025

    No incidents reported

    Thursday 3rd April 2025

    No incidents reported