All systems are operational

Stickied Incidents

Saturday 19th July 2025

Dallas Network Dallas intermittent outages

We're seeing intermittent network outages in our Dallas POP, this is caused by CosmicGuard suffering network issues. They are working on fixing this within the next ~48 hours.

  • This has now been resolved, there has been no disruption for over 24 hours now.

  • Thursday 17th July 2025

    Dallas Network Dallas packet loss

    We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.

  • Resolved as of 04:20 UTC.

  • CosmicGuard is still working on resolving this.

  • Past Incidents

    Wednesday 21st May 2025

    No incidents reported

    Tuesday 20th May 2025

    No incidents reported

    Monday 19th May 2025

    No incidents reported

    Sunday 18th May 2025

    SEABKVM4 SEABKVM4 outage - Seattle KVM VPS

    The Seattle E5 KVM VPS server SEABKVM4 is currently suffering an outage, we're investigating.

  • This was resolved a short while ago, all customers on this server will receive an email.

  • Seattle Network Seattle network issues - 200Gb/s IPs and general China routing

    Major fiber cuts on the US west coast are causing significant congestion within parts of our network. 200Gb/s DDoS protected IPs are currently experiencing around 10% packet loss as a result of this, routing to China is also seeing congestion. We expect this issue to be resolved later today.

  • The fiber cut issue appears to have been resolved and things now appear to be normal.

  • Saturday 17th May 2025

    No incidents reported

    Friday 16th May 2025

    No incidents reported

    Thursday 15th May 2025

    No incidents reported