All systems are operational

Stickied Incidents

Saturday 19th July 2025

Dallas Network Dallas intermittent outages

We're seeing intermittent network outages in our Dallas POP, this is caused by CosmicGuard suffering network issues. They are working on fixing this within the next ~48 hours.

  • This has now been resolved, there has been no disruption for over 24 hours now.

  • Thursday 17th July 2025

    Dallas Network Dallas packet loss

    We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.

  • Resolved as of 04:20 UTC.

  • CosmicGuard is still working on resolving this.

  • Past Incidents

    Wednesday 28th May 2025

    Seattle Network China network performance and 200Gb/s IP packet loss

    There is a possible fiber cut on our transport that's adding at least 20ms of additional latency to our China optimised network, including AS4837 and CMIN2. This should be resolved shortly.

    Our 200Gb/s DDoS protected IPs are seeing around 10% packet loss due to issues related to the possible fiber cut.

  • This was resolved at 06:25 UTC.

  • Tuesday 27th May 2025

    No incidents reported

    Monday 26th May 2025

    No incidents reported

    Sunday 25th May 2025

    No incidents reported

    Saturday 24th May 2025

    No incidents reported

    Friday 23rd May 2025

    No incidents reported

    Thursday 22nd May 2025

    No incidents reported