Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Friday 18th February 2022

No incidents reported

Thursday 17th February 2022

SEAKVM11 offline

Premium KVM VPS server SEAKVM11 is currently offline, we're investigating.

UPDATE : 07:10 UTC - server came back online at 07:02 UTC. We're investigating why this occurred and will live migrate VMs to a different server if necessary.

UPDATE: 07:19 UTC - server went down again, we're investigating.

UPDATE: 08:18 UTC - server has been online since 07:31 with a potential fix

  • Server is currently online but will go offline shortly for us to put back parts we removed during diagnostics.

  • This server has severe hardware issues meaning it cannot boot currently, storage is still intact. We're awaiting a more experienced data centre technician becoming available within the next 45 minutes to assist in further diagnostics and part replacements.

  • System is currently offliine, it's being worked on.

  • Wednesday 16th February 2022

    No incidents reported

    Tuesday 15th February 2022

    No incidents reported

    Monday 14th February 2022

    No incidents reported

    Sunday 13th February 2022

    No incidents reported

    Saturday 12th February 2022

    No incidents reported