All systems are operational

Stickied Incidents

Saturday 19th July 2025

Dallas Network Dallas intermittent outages

We're seeing intermittent network outages in our Dallas POP, this is caused by CosmicGuard suffering network issues. They are working on fixing this within the next ~48 hours.

  • This has now been resolved, there has been no disruption for over 24 hours now.

  • Thursday 17th July 2025

    Dallas Network Dallas packet loss

    We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.

  • Resolved as of 04:20 UTC.

  • CosmicGuard is still working on resolving this.

  • Past Incidents

    Monday 21st February 2022

    No incidents reported

    Sunday 20th February 2022

    No incidents reported

    Saturday 19th February 2022

    No incidents reported

    Friday 18th February 2022

    No incidents reported

    Thursday 17th February 2022

    SEAKVM11 offline

    Premium KVM VPS server SEAKVM11 is currently offline, we're investigating.

    UPDATE : 07:10 UTC - server came back online at 07:02 UTC. We're investigating why this occurred and will live migrate VMs to a different server if necessary.

    UPDATE: 07:19 UTC - server went down again, we're investigating.

    UPDATE: 08:18 UTC - server has been online since 07:31 with a potential fix

  • Server is currently online but will go offline shortly for us to put back parts we removed during diagnostics.

  • This server has severe hardware issues meaning it cannot boot currently, storage is still intact. We're awaiting a more experienced data centre technician becoming available within the next 45 minutes to assist in further diagnostics and part replacements.

  • System is currently offliine, it's being worked on.

  • Wednesday 16th February 2022

    No incidents reported

    Tuesday 15th February 2022

    No incidents reported