We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.
The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.
Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.
It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.
Past Incidents
Friday 22nd April 2022
No incidents reported
Thursday 21st April 2022
SEAKVM12SEAKVM12 offline
SEAKVM12 is offline, we're investigating.
Server came back online 5 minutes ago. We've identified the problem and will endeavour to avoid a repeat in this and future servers.
We've identified the issue and are working on replacement of the specific broken hardware part.
Wednesday 20th April 2022
No incidents reported
Tuesday 19th April 2022
No incidents reported
Monday 18th April 2022
No incidents reported
Sunday 17th April 2022
No incidents reported
Saturday 16th April 2022
DALSKVM3 offline
Dallas storage KVM, DALSKVM3, is currently offline due to raid array issues, we're investigating.
Server came back online at 08:16 BST and all VPS's are now fully booted up.
We found the raid card performing a consistency check however it says it is in an optimal state. Upon rebooting the server, the operating system started fsck'ing the file system which it is doing now, no ETA.
Friday 15th April 2022
DALSKVM2 read-only file system
Dallas KVM storage VPS server, DALSKVM2, is currently in a read-only file system due to problems caused by a drive swap in the raid array to replace a faulty disk, we're checking what happened.
VPS's started coming back online 14 minutes ago and are now all back online, we anticipate that this issue is now resolved.
