We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.
The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.
Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.
It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.
Past Incidents
Friday 15th April 2022
DALSKVM2 read-only file system
Dallas KVM storage VPS server, DALSKVM2, is currently in a read-only file system due to problems caused by a drive swap in the raid array to replace a faulty disk, we're checking what happened.
VPS's started coming back online 14 minutes ago and are now all back online, we anticipate that this issue is now resolved.
Thursday 14th April 2022
SEAHKVM2SEAHKVM2 offline
Seattle VPS server SEAHKVM2 is currently offline, we're investigating.
SEAHKVM2 is now back online, we apologise for the inconvenience caused.
Wednesday 13th April 2022
No incidents reported
Tuesday 12th April 2022
No incidents reported
Monday 11th April 2022
No incidents reported
Sunday 10th April 2022
No incidents reported
Saturday 9th April 2022
SEAKVM11 offline
SEAKVM11 is currently offline, we're investigating.
Server is now back up, no reboot was needed, apologies for the inconvenience.
This is still being worked on, the cause appeared simple to begin with but it has turned out more complicated than we hoped.
The cause appears to be related to the network uplink for this server, we're waiting on data centre staff checking it.
