Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.
We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.
Another Cnservers/ceranetworks network outage was seen starting at 11:26 BST with our backup network taking over within 3 minutes. We're talking to them about why this issue reoccurred after the application of a fix yesterday.
Network has been stable since 21:50 BST, we hope this is the last such outage.
Outage occured again at 21:34 BST - we've switched our backup network on temporarily to avoid multiple outages. Ceranetworks was to update the firmware on their switch which this outage may have came from.
Monday 23rd May 2022
Seattle NetworkSeattle network down
Our Seattle network is currently offline, we're investigating.
Most of the network should now be back online, some may take a further 5 minutes.
Cnservers/Ceranetworks appears to be having problems at their Portland pop which is affecting our Seattle network. Most traffic has failed over to our backup network. We're talking to them about when the reoccurring issue will be resolved.
Ceranetworks faulty hardware replacement will take place tomorrow to resolve this issue.
This will take place at 12pm PDT on 23rd May resulting in an outage of up to 5 minutes.
Traffic is now flowing over Cnservers/Ceranetworks again.
Sunday 22nd May 2022
No incidents reported
Saturday 21st May 2022
Seattle NetworkSeattle network disruption
Cnservers/Ceranetworks appears to be having problems at their Portland pop which is affecting our Seattle network. Most traffic has failed over to our backup network.
Cnservers/Ceranetworks has went offline again, our failover network will takeover shortly, we're talking to them about when they hope to resolve this issue.
Cnservers/Ceranetworks came back up 5 minutes ago, traffic is once again flowing via their network inbound.
