All systems are operational

Stickied Incidents

Friday 26th April 2024

Seattle Network Reduced China network performance

Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.

  • This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.

  • We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.

  • Past Incidents

    Tuesday 31st May 2022

    Node 15 - London Node 15 offline

    MC node 15 is currently offline due to a switch issue with our data centre provider, they're working on bringing it back online as soon as possible.

  • Server is now back online.

  • Monday 30th May 2022

    No incidents reported

    Sunday 29th May 2022

    No incidents reported

    Saturday 28th May 2022

    No incidents reported

    Friday 27th May 2022

    No incidents reported

    Thursday 26th May 2022

    No incidents reported

    Wednesday 25th May 2022

    No incidents reported

    Tuesday 24th May 2022

    Seattle Network Cnservers/ceranetworks network outage

    Another Cnservers/ceranetworks network outage was seen starting at 11:26 BST with our backup network taking over within 3 minutes. We're talking to them about why this issue reoccurred after the application of a fix yesterday.

  • Network has been stable since 21:50 BST, we hope this is the last such outage.

  • Outage occured again at 21:34 BST - we've switched our backup network on temporarily to avoid multiple outages. Ceranetworks was to update the firmware on their switch which this outage may have came from.