Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.
This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.
We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.
Past Incidents
Tuesday 7th June 2022
No incidents reported
Monday 6th June 2022
No incidents reported
Sunday 5th June 2022
Dallas NetworkDallas firewall offline
Any IPs in Dallas using the firewall permanently were offline from 02:44 UTC to 03:01 UTC. We're in contact with our upstream to find out what happened.
Saturday 4th June 2022
No incidents reported
Friday 3rd June 2022
No incidents reported
Thursday 2nd June 2022
SEABKVM13SEABKVM13 offline
SEABKVM13 is currently offline, we're investigating.
The server came back up 13 minutes ago, it appeared to have suffered a CPU issue, we'll continue to monitor and may need to take take intervention in the future.
Wednesday 1st June 2022
No incidents reported
Tuesday 31st May 2022
Node 15 - LondonNode 15 offline
MC node 15 is currently offline due to a switch issue with our data centre provider, they're working on bringing it back online as soon as possible.