Some systems are experiencing issues

Core Services

Website

Operational

Client Area

Operational

VPS Control Panel

Operational

Dedicated Server Control Panel

Operational

Minecraft Control Panel

Operational

Network

Seattle Network

Performance Issues

Dallas Network

Operational

VPS Services

ASHKVM1

Operational

SEAKVM1

Operational

SEAKVM3

Operational

SEAKVM4

Operational

SEAKVM5

Operational

SEAKVM6

Operational

SEAKVM7

Operational

SEAKVM8

Operational

SEAKVM9

Operational

SEAKVM10

Operational

SEAKVM12

Operational

SEAKVM13

Operational

SEAKVM14

Operational

SEAKVM15

Operational

SEAKVM16

Operational

SEAKVM17

Operational

SEAKVM18

Operational

SEAKVM19

Operational

SEAKVM20

Operational

SEAKVM21

Operational

SEAKVM22

Operational

SEAKVM23

Operational

SEAKVM24

Operational

SEAKVM25

Operational

SEAKVM26

Operational

SEAKVM27

Operational

SEAKVM28

Operational

SEAKVM29

Operational

SEAKVM30

Operational

SEAKVM31

Operational

SEAKVM32

Operational

SEAKVM33

Operational

SEAKVM34

Operational

SEAKVM35

Operational

SEAHKVM2

Operational

SEAHKVM3

Operational

SEAHKVM5

Operational

SEAHKVM6

Operational

SEABKVM2

Operational

SEABKVM3

Operational

SEABKVM4

Operational

SEABKVM5

Operational

SEABKVM7

Operational

SEABKVM8

Operational

SEABKVM9

Operational

SEABKVM10

Operational

SEABKVM11

Operational

SEABKVM12

Operational

SEABKVM13

Operational

SEABKVM14

Operational

SEABKVM15

Operational

SEABKVM16

Operational

SEABKVM17

Operational

SEABKVM18

Operational

SEABKVM19

Operational

SEABKVM20

Operational

SEABKVM21

Operational

SEABKVM22

Operational

SEABKVM23

Operational

SEABKVM24

Operational

SEABKVM25

Operational

SEABKVM26

Operational

SEABKVM27

Operational

DALSKVM1

Operational

DALBKVM1

Operational

DALBKVM2

Operational

DALKVM1

Operational

DALKVM2

Operational

DALKVM3

Operational

DALKVM4

Operational

ASHKVM1

Operational

Web Hosting

Minecraft Servers

Stickied Incidents

Saturday 12th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. We suspect there is a fiber cut in China Unicom's US network in the San Jose area, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

It has been confirmed there is major fiber cuts in the San Jose area (where we connect to China Unicom), no current estimated fix time. We checked alternative routes but they all had higher packet loss, although lower latency. We will consider switching routes if this carries on for much longer.

Past Incidents

Wednesday 8th February 2023

No incidents reported

Tuesday 7th February 2023

No incidents reported

Monday 6th February 2023

No incidents reported

Sunday 5th February 2023

No incidents reported

Saturday 4th February 2023

No incidents reported

Friday 3rd February 2023

No incidents reported

Thursday 2nd February 2023

Seattle Network Degraded performance to China

We are currently seeing degraded performance (higher packet loss and lower bandwidth throughput) to China for China Telecom and China Unicom on AS4837, likely due to significant submarine fiber cuts in Asia. We're currently waiting on an update as to when a fix will be. We have changed the outbound route to AS4134 in the meantime as it has slightly better performance. China Mobile is unaffected.

Performance was restored and we're monitoring.