All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Wednesday 19th April 2023

    No incidents reported

    Tuesday 18th April 2023

    No incidents reported

    Monday 17th April 2023

    Dallas Network Dallas Network - RR319

    We are going to be unplugging public networking and private networking in RR319 to complete the cables for additional servers.

    Sunday 16th April 2023

    No incidents reported

    Saturday 15th April 2023

    No incidents reported

    Friday 14th April 2023

    SEAKVM13 SEAKVM13 offline

    SEAKVM13 is currently offline, we're investigating.

  • Issue was identified and fix deployed.

  • Thursday 13th April 2023

    No incidents reported