All systems are operational

Stickied Incidents

Monday 13th October 2025

Dallas network issues

Our Dallas DDoS protected network is currently seeing issues due to an issue on CosmicGuard's side, the issue only impacts IPs that have filters enabled, we anticipate it'll be fixed within the next few minutes.

  • The issues were resolved at 20:14 UTC.

  • Thursday 2nd October 2025

    Seattle Network Seattle network instability

    Our DDoS protected Seattle network is seeing ongoing intermittent disruption due to issues with our DDoS mitigation provider, Neoprotect. There is ongoing disruption with most DDoS mitigation providers currently and they are unfortunately affected too - they're working on solutions to the causes to get things stable again as soon as possible. This only impacts non China routes.

  • Neoprotect's network has been stable for many days now so we consider this resolved.

  • Past Incidents

    Monday 1st May 2023

    No incidents reported

    Sunday 30th April 2023

    No incidents reported

    Saturday 29th April 2023

    No incidents reported

    Friday 28th April 2023

    No incidents reported

    Thursday 27th April 2023

    No incidents reported

    Wednesday 26th April 2023

    No incidents reported

    Tuesday 25th April 2023

    SEAKVM9 SEAKVM9 offline

    SEAKVM9 is currently offline, we're aware why and implementing a fix.

  • This came back online at 18:26 GMT +1. We will be migrating the VPS on this server to another in the near future.

  • We've seen some more unexpected issues so will be a short while longer, we hope no longer than 30 minutes maximum.

  • Aim is to be back online within 30 minutes.

  • Unfortunately we're having problems with the 10G network interfaces, we'll be connecting up the working 1G network interface shortly as a temporary solution if we do not have a breakthrough.