All systems are operational

Stickied Incidents

Monday 13th October 2025

Dallas network issues

Our Dallas DDoS protected network is currently seeing issues due to an issue on CosmicGuard's side, the issue only impacts IPs that have filters enabled, we anticipate it'll be fixed within the next few minutes.

  • The issues were resolved at 20:14 UTC.

  • Thursday 2nd October 2025

    Seattle Network Seattle network instability

    Our DDoS protected Seattle network is seeing ongoing intermittent disruption due to issues with our DDoS mitigation provider, Neoprotect. There is ongoing disruption with most DDoS mitigation providers currently and they are unfortunately affected too - they're working on solutions to the causes to get things stable again as soon as possible. This only impacts non China routes.

  • Neoprotect's network has been stable for many days now so we consider this resolved.

  • Past Incidents

    Monday 8th May 2023

    Seattle Network Degraded China network performance

    We're currently seeing degraded network performance to China, affecting both AS4837 and China Mobile International (CMI) routes. We are not sure of the cause although it is likely due to fiber cuts between the US and China as it has been with previous incidents. The previous incident lasted only a few days so hopefully this one is fine same.

    China Mobile has been re-routed to AS4837 to China due to CMI having even worse performance at peak time.

  • This has since stabilised.

  • We've changed China Mobile back to using CMI as it seems a bit more stable now.

  • Sunday 7th May 2023

    No incidents reported

    Saturday 6th May 2023

    No incidents reported

    Friday 5th May 2023

    No incidents reported

    Thursday 4th May 2023

    No incidents reported

    Wednesday 3rd May 2023

    No incidents reported

    Tuesday 2nd May 2023

    No incidents reported