All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Monday 22nd May 2023

    No incidents reported

    Sunday 21st May 2023

    No incidents reported

    Saturday 20th May 2023

    No incidents reported

    Friday 19th May 2023

    Dallas Network Dallas switch instability

    One of our Dallas network switches suffered 4 minutes of downtime starting at 06:29 and ending at 06:23 UTC due to it rebooting itself. We're investigating why this happened.

    Thursday 18th May 2023

    No incidents reported

    Wednesday 17th May 2023

    No incidents reported

    Tuesday 16th May 2023

    No incidents reported