All systems are operational

Stickied Incidents

Wednesday 29th October 2025

Dallas Network Dallas offline

Our DDoS protected Dallas network is currently offline due to an issue on CosmicGuard's side, we are talking to them.

  • It has since become known that Cloudflare is currently performing large-scale maintenance in many of their locations, their Dallas location went completely offline for the period we were offline, so this explains why we saw an outage. There was likely something that went wrong on Cloudflare's side in another of their locations that somehow then impacted Dallas, CosmicGuard is setup to automatically fail us over to another of their locations in the event of BGP routes being pulled - something that Cloudflare did not do in Dallas for an unknown reason. CosmicGuard will be talking to Cloudflare about this in the hope of avoiding a repeat.

  • Dallas came back online at 08:40 UTC. CosmicGuard has been using Cloudflare Magic Transit recently to help absorb the large attacks that DDoS mitigation providers are being hit with nowadays, 20Tb/s+. Unfortunately Cloudflare suffered a connectivity issue to CosmicGuard in Dallas, which resulted in traffic being blackholed, essentially dropped. CosmicGuard is currently investigating with Cloudflare why this happened, to hopefully prevent a repeat. We apologise for the inconvenience caused.

  • Past Incidents

    Monday 29th May 2023

    No incidents reported

    Sunday 28th May 2023

    No incidents reported

    Saturday 27th May 2023

    No incidents reported

    Friday 26th May 2023

    No incidents reported

    Thursday 25th May 2023

    DALWH1 Dallas network instability

    One of our Dallas cabinets, RR322, suffered an outage earlier today at 09:52 BST / 08:52 UTC due to the primary switch rebooting. This affected WH1 (cPanel web hosting), DALSKVM1 (storage VPS) and some dedicated servers. We will be scheduling replacement of this switch in the coming days and will communicate this via email with those affected.

    Wednesday 24th May 2023

    No incidents reported

    Tuesday 23rd May 2023

    No incidents reported