All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 14th November 2023

    No incidents reported

    Monday 13th November 2023

    Seattle Network Seattle network outage

    Our Seattle network saw an outage from 12:31 to 12:34 UTC due to cnservers going offline. We switched to our backup network and cnservers came back online a few minutes later. We're talking to cnservers about a resolution.

  • This occurred again at 16:53 and ended at 16:55 UTC.

  • Sunday 12th November 2023

    No incidents reported

    Saturday 11th November 2023

    No incidents reported

    Friday 10th November 2023

    No incidents reported

    Thursday 9th November 2023

    No incidents reported

    Wednesday 8th November 2023

    No incidents reported