All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 7th November 2023

    No incidents reported

    Monday 6th November 2023

    No incidents reported

    Sunday 5th November 2023

    No incidents reported

    Saturday 4th November 2023

    No incidents reported

    Friday 3rd November 2023

    No incidents reported

    Thursday 2nd November 2023

    No incidents reported

    Wednesday 1st November 2023

    No incidents reported

    Tuesday 31st October 2023

    Dallas Network Dallas network offline

    Our Dallas network is currently offline, we're investigating.

  • This came online again fully by 04:42 UTC. We are aware of possible causes and are investigating them in order for us to be able to implement fixes that prevent a future recurrence.