Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Thursday 7th December 2023

Seattle Network Degraded China network performance

Our Seattle network performance to China is currently degraded due to problems being suffered by our transport provider (Cogent), no ETA on resolution has been given to us yet, will update this event when we receive one.

  • This has now been resolved.

  • Wednesday 6th December 2023

    No incidents reported

    Tuesday 5th December 2023

    SEABKVM21 SEABKVM21 outage

    Seattle E5 VPS server SEABKVM21 suffered a lockup event at 00:22 UTC 5th December 2023. We rebooted the server in order to bring it back online, which it did so at 00:31 UTC, and are monitoring. If this is of concern to you, we're happy to migrate your VPS to a different server in the short term.

    Monday 4th December 2023

    No incidents reported

    Sunday 3rd December 2023

    No incidents reported

    Saturday 2nd December 2023

    No incidents reported

    Friday 1st December 2023

    No incidents reported