We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.
The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.
Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.
It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.
Past Incidents
Thursday 14th December 2023
No incidents reported
Wednesday 13th December 2023
No incidents reported
Tuesday 12th December 2023
No incidents reported
Monday 11th December 2023
No incidents reported
Sunday 10th December 2023
Seattle NetworkSeattle network disrupted
We saw Cnservers drop in Seattle therefore we have shifted traffic to our backup network until they come back online.
Dallas NetworkPath.net Networking Issues
Path.net is currently having Network Issues. We are currently investigating the issue and communicating with Path.net about the issues.
Cause was found to be both human and router config error on our side, we've implemented both policy and technical changes to prevent this happening again.
We have shifted some of the traffic from the Path.net over to our normal carriers.
Saturday 9th December 2023
No incidents reported
Friday 8th December 2023
No incidents reported
Thursday 7th December 2023
Seattle NetworkDegraded China network performance
Our Seattle network performance to China is currently degraded due to problems being suffered by our transport provider (Cogent), no ETA on resolution has been given to us yet, will update this event when we receive one.
