Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Thursday 18th January 2024

No incidents reported

Wednesday 17th January 2024

No incidents reported

Tuesday 16th January 2024

No incidents reported

Monday 15th January 2024

No incidents reported

Sunday 14th January 2024

Seattle Network Seattle network outage

Cnservers has suffered an outage, our backup network took over within 2 minutes.

Saturday 13th January 2024

No incidents reported

Friday 12th January 2024

Seattle Network Seattle network outage

Our Seattle network is currently suffering an outage, we're investigating.

  • Network came up around 15 minutes after the last outage started, we don't anticipate this happening again.

  • Network has gone down again due to the same cause, we're monitoring.

  • Network should now be back online. We apologise for the inconvenience caused. A software/hardware issue occured in our router which meant it had to restart its routing processes. Our maintenance in February will be replacing our router which will be a solution for avoiding this issue occurring again in the future.

  • Network is now coming back online, it should be fully online within around 5 minutes.

  • Currently ETA on coming back online is around 15 minutes.