All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Thursday 25th April 2024

    No incidents reported

    Wednesday 24th April 2024

    No incidents reported

    Tuesday 23rd April 2024

    No incidents reported

    Monday 22nd April 2024

    No incidents reported

    Sunday 21st April 2024

    Seattle Network Cogent issues

    Our Seattle network has been seeing disruption for the past 1 hour due to issues in Cogent's US network. We've re-routed around the issues as much as possible to limit ongoing disruption, some routes may still be seeing high packet loss or latency if they route from Cogent on the route side but this is out of our control.

  • We have now reactivated Cogent.

  • Cogent issues have begun again, we have re-routed around their troublesome routes again until they resolve their issues.

  • This was resolved shortly after through re-routing around Cogent until the following day.

  • Saturday 20th April 2024

    No incidents reported

    Friday 19th April 2024

    No incidents reported