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Core Services

Website

Operational

Client Area

Operational

VPS Control Panel

Operational

Dedicated Server Control Panel

Operational

Minecraft Control Panel

Operational

Network

Seattle Network

Operational

Dallas Network

Operational

VPS Services

SEAKVM1

Operational

SEAKVM3

Operational

SEAKVM4

Operational

SEAKVM5

Operational

SEAKVM6

Operational

SEAKVM7

Operational

SEAKVM8

Operational

SEAKVM9

Operational

SEAKVM10

Operational

SEAKVM12

Operational

SEAKVM13

Operational

SEAKVM14

Operational

SEAKVM15

Operational

SEAKVM16

Operational

SEAKVM17

Operational

SEAKVM18

Operational

SEAKVM19

Operational

SEAKVM20

Operational

SEAKVM21

Operational

SEAKVM22

Operational

SEAKVM23

Operational

SEAKVM24

Operational

SEAHKVM2

Operational

SEAHKVM3

Operational

SEAHKVM5

Operational

SEAHKVM6

Operational

SEABKVM2

Operational

SEABKVM3

Operational

SEABKVM4

Operational

SEABKVM5

Operational

SEABKVM7

Operational

SEABKVM8

Operational

SEABKVM9

Operational

SEABKVM10

Operational

SEABKVM11

Operational

SEABKVM12

Operational

SEABKVM13

Operational

SEABKVM14

Operational

SEABKVM15

Operational

SEABKVM16

Operational

SEABKVM17

Operational

SEABKVM18

Operational

SEABKVM19

Operational

SEABKVM20

Operational

SEABKVM21

Operational

SEABKVM22

Operational

SEABKVM23

Operational

SEABKVM24

Operational

SEABKVM25

Operational

SEABKVM26

Operational

SEABKVM27

Operational

DALSKVM1

Operational

DALBKVM1

Operational

DALBKVM2

Operational

DALKVM1

Operational

DALKVM2

Operational

Web Hosting

Minecraft Servers

Stickied Incidents

Wednesday 18th September 2024

Seattle Network Seattle emergency network maintenance

We are currently performing a router OS update to resolve active network disruption issues - some packet loss may occur.

Past Incidents

Friday 31st May 2024

No incidents reported

Thursday 30th May 2024

Seattle Network Seattle network issues

Our Seattle DDoS protected network is seeing degraded performance due to issues with the two upstreams we have access to. Routes inbound via Twelve99/Arelion that route via New York <-> Palo Alto are seeing high latency and some packet loss. Cogent is seeing major congestion in Los Angeles due to major fiber cuts in the area, any traffic routing through here will see very high packet loss.

This was resolved after around 12 hours when AS1299 resolved their issues then we re-enabled Cogent a short while later when they also resolved their fiber cut.

Wednesday 29th May 2024

No incidents reported

Tuesday 28th May 2024

No incidents reported

Monday 27th May 2024

No incidents reported

Sunday 26th May 2024

Seattle Network Degraded China performance - Seattle

We're currently seeing degraded performance to China via AS4837 (China Unicom) on our Seattle network at peak China time. The issue appears to be at China Unicom's side, we've contacted our upstream to ask about this and will provide any further updates on this page.

We saw evidence that this was resolved on 30th May as promised and within the last 24 - 48 hours appears to have been stable.

Current estimate for this being fixed is today, 30th May, the cause is AAG cable under maintenance.

Dallas Network Dallas network offline

Our Dallas location went offline at 11:15 UTC (6:15 am local time) due to a major power outage in the area.

All services have since come back online as of 14:45 UTC.

We received the following update from our Data Center provider, Hivelocity, during the outage:

At roughly 6:15am EDT the facility where Hivelocity operates its DAL1 data center (Prime, formerly Carrier-1 and Evocative) lost utility power. Redundant power sources, UPS and generators, did not operate as designed thus causing the entire facility to lose power. Prime Data Centers has electrical engineers on site at this time working to solve the problem. Hivelocity has technicians on site standing by and ready to get all impacted servers back online the moment power is restored to the facility. More information will be forthcoming as solutions progress.

Saturday 25th May 2024

No incidents reported