All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 4th June 2024

    No incidents reported

    Monday 3rd June 2024

    No incidents reported

    Sunday 2nd June 2024

    No incidents reported

    Saturday 1st June 2024

    No incidents reported

    Friday 31st May 2024

    No incidents reported

    Thursday 30th May 2024

    Seattle Network Seattle network issues

    Our Seattle DDoS protected network is seeing degraded performance due to issues with the two upstreams we have access to. Routes inbound via Twelve99/Arelion that route via New York <-> Palo Alto are seeing high latency and some packet loss. Cogent is seeing major congestion in Los Angeles due to major fiber cuts in the area, any traffic routing through here will see very high packet loss.

  • This was resolved after around 12 hours when AS1299 resolved their issues then we re-enabled Cogent a short while later when they also resolved their fiber cut.

  • Wednesday 29th May 2024

    No incidents reported