All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Wednesday 3rd July 2024

    Client Area Billing panel offline

    billing.spartanhost.net is currently offline due to a hardware failure, our provider is working on replacement.

  • Now back online.

  • Tuesday 2nd July 2024

    No incidents reported

    Monday 1st July 2024

    No incidents reported

    Sunday 30th June 2024

    No incidents reported

    Saturday 29th June 2024

    No incidents reported

    Friday 28th June 2024

    No incidents reported

    Thursday 27th June 2024

    No incidents reported

    Wednesday 26th June 2024

    Seattle Network Seattle intermittent packet loss to China

    Intermittent packet loss of 10% on average, often 100% loss for up to 20 seconds, to China Telecom and Unicom. This is caused by the network transport provider we use for AS4837 having problems, we have sent them a message about it and are awaiting an update.

  • AS4837 has now been re-enabled.

  • We have temporarily re-routed away from AS4837 due to significant disruption to China bound traffic, we will reactivate as soon as our transport provider resolves the issue.