All systems are operational

Stickied Incidents

Saturday 12th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. We suspect there is a fiber cut in China Unicom's US network in the San Jose area, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved at 10:18 UTC and fully resolved at 11:11 UTC.

  • It has been confirmed there is major fiber cuts in the San Jose area (where we connect to China Unicom), no current estimated fix time. We checked alternative routes but they all had higher packet loss, although lower latency. We will consider switching routes if this carries on for much longer.

  • Past Incidents

    Tuesday 30th July 2024

    No incidents reported

    Monday 29th July 2024

    No incidents reported

    Sunday 28th July 2024

    No incidents reported

    Saturday 27th July 2024

    Dallas Network Dallas Path.net outage

    Our Dallas Path.net network is currently suffering a partial outage, it's being worked on.

  • Appears resolved as has been stable for 1 hour but we're continuing to monitor. We are working on things that will contribute to avoiding such a scenario in the future reoccurring.

  • This issue is continuing, we're working on stabilising things.

  • There was another brief outage for around 5 minutes but this has now been resolved.

  • Resolved.

  • Friday 26th July 2024

    No incidents reported

    Thursday 25th July 2024

    No incidents reported

    Wednesday 24th July 2024

    No incidents reported