All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 24th September 2024

    No incidents reported

    Monday 23rd September 2024

    No incidents reported

    Sunday 22nd September 2024

    No incidents reported

    Saturday 21st September 2024

    No incidents reported

    Friday 20th September 2024

    No incidents reported

    Thursday 19th September 2024

    No incidents reported

    Wednesday 18th September 2024

    Seattle Network Seattle emergency network maintenance

    We are currently performing a router OS update to resolve active network disruption issues - some packet loss may occur.

  • No downtime or packet loss happened as a result of this maintenance.