Our Dallas Path.net DDoS protected IPs are currently seeing intermittent high packet loss and very short outages. We're already in contact with Path about this and hope it's resolved shortly.
We have now removed Path.net from our network. Path has not shown any willingness to work with us to resolve major issues on their end therefore we have decided to permanently switch to CosmicGuard. We do not currently have a customer control panel developed due to the quick switch to CosmicGuard, it is being worked on and will be released soon. If you need rules/filters created in the meantime, please contact us via support ticket.
We have moved our IP prefixes to CosmicGuard ddos protection until Path.net resolves their issues. If you require any specific filters made for CosmicGuard, let us know, as we do not currently have a customer control panel available for this yet.
Maintenance
Seattle IGW1.13.3 power maintenance
Some servers in Seattle cabinet IGW1.13.3 are currently offline due to scheduled power maintenance that we emailed you about.
Past Incidents
Thursday 3rd October 2024
No incidents reported
Wednesday 2nd October 2024
Dallas NetworkDallas network instability
Our Dallas Path.net DDoS protected IPs are currently seeing intermittent high packet loss and very short outages. We're already in contact with Path about this and hope it's resolved shortly.
We have now removed Path.net from our network. Path has not shown any willingness to work with us to resolve major issues on their end therefore we have decided to permanently switch to CosmicGuard. We do not currently have a customer control panel developed due to the quick switch to CosmicGuard, it is being worked on and will be released soon. If you need rules/filters created in the meantime, please contact us via support ticket.
We have moved our IP prefixes to CosmicGuard ddos protection until Path.net resolves their issues. If you require any specific filters made for CosmicGuard, let us know, as we do not currently have a customer control panel available for this yet.
Tuesday 1st October 2024
Dallas NetworkDallas - 65.75.xxx.xx/24 - Offline
We have been notified that one of our subnets is offline in Dallas. We are working with Path to get the issues resolved.
Subnet: 65.75.xxx.x/24
Subnet was brought online around 1 hour ago on a backup link.
Monday 30th September 2024
No incidents reported
Sunday 29th September 2024
No incidents reported
Saturday 28th September 2024
Seattle NetworkSeattle partial network failure
The switch in one of our Seattle cabinets has gone offline, IGW1.10.2, this will affect all dedicated servers prefixed with this ID.
VPS servers SEAKVM18, SEAKVM19, SEABKVM24 and SEABKVM25 are also offline as a result.
We're investigating.
Switch is back online now and the services are currently recovering from the downtime.
Friday 27th September 2024
Node 17 - LenoirMinecraft node 17 offline
Our Minecraft node 17 in Lenoir, North Caroline has been offline since 11:28 UTC as the data centre, Dacentec, appears to be offline. We're awaiting an update.
The data centre came back online on 29th September at 06:26:24 UTC.
The network outage is caused by a storm that impacted the region, taking down all network connectivity to the data centre. Updates can be followed here.
