We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.
The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.
Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.
It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.
Our Seattle AS4837 is no longer being used for routing due to a fault. We have contacted our network provider and are awaiting an update.
No incidents reported
No incidents reported
No incidents reported
Our Seattle AS4837 line to China is currently offline due to an issue with our transport provider. We have re-routed to AS4134/CMI temporarily until the issue is resolved, later on Sunday.
No incidents reported
Seattle E5 KVM VPS server - SEABKVM26 - suffered a power off event at 18:34 UTC 4th October 2024. We powered the server back on and VMs were booting up within 6 minutes of the downtime occurring. We'll monitor this server and take action in the future if necessary.